Manitoba Launches New Responsible Service Certification
On January 2, 2017, the new Smart Choices responsible service certification will replace Serving It Safe as mandatory training for all licensed establishments’ managers, security, and staff who serve or sell liquor.
Managers, security and staff who have already completed Serving It Safe or It’s Good Business will have a five-year grace period before they have to take Smart Choices. The five-year recertification requirement is being introduced to keep knowledge up-to-date across the hospitality industry. Serving It Safe and It’s Good Business training will expire on January 1, 2022, five years after the new program launches.
Effective January 2, 2017, managers, security and staff who do not already have Serving It Safe or It’s Good Business training must successfully complete Smart Choices before starting to work in a licensed service establishment.
Smart Choices focuses on current laws, safety requirements, and responsible service strategies when selling or serving liquor. Smart Choices also incorporates problem gambling awareness information, because gambling is generally offered in businesses where liquor is served. Smart Choices will be offered online, paper-based and in-class by the Manitoba Tourism Education Council (MTEC) at a cost of $45 per person. MTEC offers corporate package discounts to businesses that purchase multiple Smart Choices passes for their staff at one time.
The Liquor and Gaming Authority of Manitoba has sent Smart Choices information packages to all liquor licensees. For further questions, visit SmartChoicesMB.ca or contact the LGA at 204-954-9400, toll-free at 1-800-782-0363 or email information@LGAmanitoba.ca.